Legal notice

  1. CANCELLATION POLICY

Orders may be cancelled within 12 hours of being placed.

Once an order has been processed or shipped, it cannot be cancelled. Customers may still be eligible for a return under our Return Policy.


  1. PAYMENT POLICY

We accept secure payments through trusted payment providers.

Accepted Payment Methods:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal

All transactions are securely encrypted.


  1. LEGAL NOTICE

Business Name:
Veline

Registered Address:
Gran Via 56, 28013 Madrid, Spain

Country of Operation:
Spain

Customer Support:
support@veline-store.com

Phone:
+34 912 345 678

Veline operates in accordance with applicable consumer protection laws within Spain and the European Union.


  1. FAQ

Q: How long does shipping take?
A: Shipping within Spain typically takes 3–7 business days.

Q: Can I return my order?
A: Yes, returns are accepted within 14 days if the item meets our return requirements.

Q: How can I contact customer support?
A: You can email us at support@veline-store.com.

Q: Will I receive tracking information?
A: Yes, tracking information is sent via email once your order is shi